Terms of Service
These terms outline the legal agreement between you and Fakturify. We've written them in clear, understandable language to ensure transparency about your rights and responsibilities.
Fair & Transparent
Clear terms with no hidden clauses or unexpected charges. What you see is what you get.
Your Data Protection
You own your invoice data. We protect it with bank-level security and never sell it.
Business-Friendly
Terms designed for businesses of all sizes, from freelancers to enterprises.
Table of Contents
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Overview
Welcome to Fakturify! These Terms of Service ("Terms") govern your use of our invoicing platform and related services. By using Fakturify, you agree to be bound by these Terms.
We've structured these Terms to be fair, transparent, and business-friendly. If you have questions about any section, please don't hesitate to contact us.
Service Provider
Company: Fakturify
Jurisdiction: Denmark
Contact: hello@fakturify.dk
Acceptance of Terms
By accessing or using Fakturify, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
Legal Capacity
You must be at least 18 years old and have the legal capacity to enter into contracts.
Business Use
Fakturify is designed for business and professional use in creating and managing invoices.
Authority
If you're using Fakturify on behalf of an organization, you must have authority to bind that entity.
Service Description
Fakturify provides cloud-based invoicing software and related business tools. Our service includes but is not limited to:
Invoice Creation
IncludedProfessional invoice templates, customization, and automated calculations.
Client Management
IncludedOrganize client information, track payment history, and manage relationships.
Payment Tracking
IncludedMonitor payment status, send reminders, and generate reports.
Data Analytics
IncludedBusiness insights, revenue tracking, and performance metrics.
Third-party Integrations
IncludedConnect with payment processors, accounting software, and other tools.
Customer Support
IncludedTechnical assistance, guidance, and troubleshooting help.
User Accounts
To use Fakturify, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account.
Account Creation
- Provide accurate and complete registration information
- Use a valid email address that you have access to
- Create a secure password and keep it confidential
- Verify your account through our email verification process
Account Security
- You are solely responsible for your account credentials
- Notify us immediately of any unauthorized access
- We recommend enabling two-factor authentication
- Don't share your account with unauthorized users
Account Information
- Keep your account information current and accurate
- Update payment information when necessary
- Notify us of any changes to your business details
- Ensure compliance with applicable tax requirements
Acceptable Use
You agree to use Fakturify in a lawful and responsible manner. The following activities are prohibited:
Prohibited Activities
- Creating fraudulent or deceptive invoices
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Attempting to hack, damage, or disrupt our service
Content Restrictions
- Uploading malicious software or viruses
- Including illegal, harmful, or offensive content
- Violating privacy rights of others
- Spamming or sending unsolicited communications
Service Integrity
- Overloading our systems with excessive requests
- Attempting to bypass security measures
- Reverse engineering or copying our software
- Creating accounts with false information
Payment Terms
Fakturify operates on a subscription basis with various pricing plans. All payments are processed securely through our payment partners.
Subscription Plans
- Plans are billed monthly or annually as selected
- Prices are displayed in Danish Kroner (DKK) and include applicable taxes
- Annual subscriptions may include discounts
- Plan features and limits are clearly specified at purchase
Payment Processing
- Payments are processed securely through Stripe
- We accept major credit cards and other payment methods
- Payment information is encrypted and securely stored
- Automatic renewal unless cancelled before billing cycle
Refunds & Cancellation
- Cancel your subscription anytime from your account settings
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months unless required by law
- Contact us for billing disputes or technical issues
Price Changes
- We reserve the right to change pricing with 30 days notice
- Existing subscribers will be notified via email
- Price changes won't affect current billing cycles
- You may cancel if you disagree with price changes
Intellectual Property
The Fakturify service, including all software, designs, and content, is our intellectual property. We grant you a limited license to use our service according to these terms.
Our Rights
- Fakturify software and platform
- User interface and design elements
- Trademarks, logos, and branding
- Documentation and help content
- Algorithms and underlying technology
Your License
- Use Fakturify for business purposes
- Access features included in your plan
- Create and customize invoices
- Export your data at any time
- Receive updates and improvements
Data Ownership
You retain full ownership of all data you upload to Fakturify, including invoice content, client information, and other business data.
Your Data Rights
Our Limited Rights
You grant us limited rights to process your data solely to provide our service:
- Store and process data to provide invoicing functionality
- Create backups to ensure data security and availability
- Generate anonymized analytics to improve our service
- Provide customer support when you request assistance
Service Availability
We strive to provide reliable, always-available service, but we cannot guarantee 100% uptime. Occasionally, maintenance or unexpected issues may affect service availability.
Our Commitments
Termination
Either party may terminate this agreement. You can cancel your subscription anytime, and we may suspend or terminate accounts for violations of these terms.
Your Right to Cancel
- Cancel anytime from your account settings
- No cancellation fees or penalties
- Service continues until end of billing period
- Export your data before cancellation
- Reactivate account within 30 days
Our Right to Terminate
- Violation of these Terms of Service
- Non-payment of subscription fees
- Fraudulent or illegal activity
- Abuse of our service or support
- Violation of acceptable use policies
Data Retention After Termination
After account termination, we handle your data according to the following schedule:
Disclaimers
Fakturify is provided "as is" without warranties of any kind. While we strive to provide excellent service, we cannot guarantee specific outcomes or results.
Service Availability
We don't guarantee uninterrupted or error-free service. Technical issues, maintenance, or other factors may temporarily affect availability.
Business Results
We cannot guarantee specific business outcomes, revenue increases, or other results from using our invoicing software.
Third-party Services
Integrations with third-party services are subject to their availability and terms. We're not responsible for third-party service disruptions.
Data Accuracy
While we maintain data integrity, you're responsible for ensuring the accuracy of information you input into our system.
Legal Compliance
You're responsible for ensuring your use of Fakturify complies with applicable laws, tax requirements, and regulations in your jurisdiction.
Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the amount you've paid for the service in the 12 months preceding any claim.
Liability Limitations
Indemnification
You agree to indemnify and hold Fakturify harmless from claims arising from your use of our service, violation of these terms, or infringement of third-party rights.
Your Indemnification Obligations
You agree to protect us from legal claims related to:
- Your violation of these Terms of Service
- Content you upload or share through our platform
- Your violation of applicable laws or regulations
- Infringement of third-party intellectual property rights
- Claims from your clients or business partners
- Your negligent or wrongful acts related to service use
Our Indemnification Obligations
We'll defend you against claims that our service infringes third-party intellectual property rights, subject to:
- You promptly notify us of any claims
- You give us control of the defense and settlement
- You provide reasonable assistance in the defense
- The claim relates solely to our unmodified service
- You haven't violated these terms or applicable laws
Governing Law
These Terms are governed by Danish law. Any disputes will be resolved in Danish courts, though we encourage resolving issues through direct communication first.
Jurisdiction Details
Dispute Resolution
Changes to Terms
We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices.
How We Handle Updates
- We'll update the "Last Modified" date at the top of these terms
- For minor changes, we'll notify you through the platform
- For material changes, we'll email you at least 30 days in advance
- Continued use after changes indicates acceptance of new terms
- You may cancel if you disagree with substantial changes
Contact Us
If you have questions about these Terms of Service or need legal clarification, please don't hesitate to contact us.
Legal & Terms Support
Within 2 business days
Additional Resources
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