Legal Framework

Terms of Service

These terms outline the legal agreement between you and Fakturify. We've written them in clear, understandable language to ensure transparency about your rights and responsibilities.

Last updated: March 21, 2026
12 min read
Danish Law

Fair & Transparent

Clear terms with no hidden clauses or unexpected charges. What you see is what you get.

Your Data Protection

You own your invoice data. We protect it with bank-level security and never sell it.

Business-Friendly

Terms designed for businesses of all sizes, from freelancers to enterprises.

Table of Contents

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Privacy Policy

Overview

Welcome to Fakturify! These Terms of Service ("Terms") govern your use of our invoicing platform and related services. By using Fakturify, you agree to be bound by these Terms.

We've structured these Terms to be fair, transparent, and business-friendly. If you have questions about any section, please don't hesitate to contact us.

Service Provider

Company: Fakturify

Jurisdiction: Denmark

Contact: hello@fakturify.dk

Acceptance of Terms

By accessing or using Fakturify, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Legal Capacity

You must be at least 18 years old and have the legal capacity to enter into contracts.

Business Use

Fakturify is designed for business and professional use in creating and managing invoices.

Authority

If you're using Fakturify on behalf of an organization, you must have authority to bind that entity.

Service Description

Fakturify provides cloud-based invoicing software and related business tools. Our service includes but is not limited to:

Invoice Creation

Included

Professional invoice templates, customization, and automated calculations.

Client Management

Included

Organize client information, track payment history, and manage relationships.

Payment Tracking

Included

Monitor payment status, send reminders, and generate reports.

Data Analytics

Included

Business insights, revenue tracking, and performance metrics.

Third-party Integrations

Included

Connect with payment processors, accounting software, and other tools.

Customer Support

Included

Technical assistance, guidance, and troubleshooting help.

User Accounts

To use Fakturify, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account.

Account Creation

  • Provide accurate and complete registration information
  • Use a valid email address that you have access to
  • Create a secure password and keep it confidential
  • Verify your account through our email verification process

Account Security

  • You are solely responsible for your account credentials
  • Notify us immediately of any unauthorized access
  • We recommend enabling two-factor authentication
  • Don't share your account with unauthorized users

Account Information

  • Keep your account information current and accurate
  • Update payment information when necessary
  • Notify us of any changes to your business details
  • Ensure compliance with applicable tax requirements

Acceptable Use

You agree to use Fakturify in a lawful and responsible manner. The following activities are prohibited:

Prohibited Activities

  • Creating fraudulent or deceptive invoices
  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Attempting to hack, damage, or disrupt our service

Content Restrictions

  • Uploading malicious software or viruses
  • Including illegal, harmful, or offensive content
  • Violating privacy rights of others
  • Spamming or sending unsolicited communications

Service Integrity

  • Overloading our systems with excessive requests
  • Attempting to bypass security measures
  • Reverse engineering or copying our software
  • Creating accounts with false information

Payment Terms

Fakturify operates on a subscription basis with various pricing plans. All payments are processed securely through our payment partners.

Subscription Plans

  • Plans are billed monthly or annually as selected
  • Prices are displayed in Danish Kroner (DKK) and include applicable taxes
  • Annual subscriptions may include discounts
  • Plan features and limits are clearly specified at purchase

Payment Processing

  • Payments are processed securely through Stripe
  • We accept major credit cards and other payment methods
  • Payment information is encrypted and securely stored
  • Automatic renewal unless cancelled before billing cycle

Refunds & Cancellation

  • Cancel your subscription anytime from your account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months unless required by law
  • Contact us for billing disputes or technical issues

Price Changes

  • We reserve the right to change pricing with 30 days notice
  • Existing subscribers will be notified via email
  • Price changes won't affect current billing cycles
  • You may cancel if you disagree with price changes

Intellectual Property

The Fakturify service, including all software, designs, and content, is our intellectual property. We grant you a limited license to use our service according to these terms.

Our Rights

  • Fakturify software and platform
  • User interface and design elements
  • Trademarks, logos, and branding
  • Documentation and help content
  • Algorithms and underlying technology

Your License

  • Use Fakturify for business purposes
  • Access features included in your plan
  • Create and customize invoices
  • Export your data at any time
  • Receive updates and improvements

Data Ownership

You retain full ownership of all data you upload to Fakturify, including invoice content, client information, and other business data.

Your Data Rights

Full Ownership
You own all your business data
Export Anytime
Download your data in standard formats
Delete on Request
Remove your data when you cancel
Privacy Protection
We never sell or misuse your data

Our Limited Rights

You grant us limited rights to process your data solely to provide our service:

  • Store and process data to provide invoicing functionality
  • Create backups to ensure data security and availability
  • Generate anonymized analytics to improve our service
  • Provide customer support when you request assistance

Service Availability

We strive to provide reliable, always-available service, but we cannot guarantee 100% uptime. Occasionally, maintenance or unexpected issues may affect service availability.

Our Commitments

99.5%
Uptime Target
We aim for high availability with minimal downtime
Scheduled
Maintenance Windows
Planned maintenance will be announced in advance
Daily
Data Backups
Your data is backed up regularly for protection
< 2 hours
Incident Response
We respond quickly to service disruptions

Termination

Either party may terminate this agreement. You can cancel your subscription anytime, and we may suspend or terminate accounts for violations of these terms.

Your Right to Cancel

  • Cancel anytime from your account settings
  • No cancellation fees or penalties
  • Service continues until end of billing period
  • Export your data before cancellation
  • Reactivate account within 30 days

Our Right to Terminate

  • Violation of these Terms of Service
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Abuse of our service or support
  • Violation of acceptable use policies

Data Retention After Termination

After account termination, we handle your data according to the following schedule:

30 Days
Grace period for data recovery
90 Days
Data marked for deletion
7 Years
Financial records (if legally required)

Disclaimers

Fakturify is provided "as is" without warranties of any kind. While we strive to provide excellent service, we cannot guarantee specific outcomes or results.

Service Availability

We don't guarantee uninterrupted or error-free service. Technical issues, maintenance, or other factors may temporarily affect availability.

Business Results

We cannot guarantee specific business outcomes, revenue increases, or other results from using our invoicing software.

Third-party Services

Integrations with third-party services are subject to their availability and terms. We're not responsible for third-party service disruptions.

Data Accuracy

While we maintain data integrity, you're responsible for ensuring the accuracy of information you input into our system.

Legal Compliance

You're responsible for ensuring your use of Fakturify complies with applicable laws, tax requirements, and regulations in your jurisdiction.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you've paid for the service in the 12 months preceding any claim.

Liability Limitations

Direct Damages
Subscription fees paid in last 12 months
Maximum liability for direct damages
Indirect Damages
No liability
Not liable for lost profits, business interruption, or consequential damages
Data Loss
Limited to data recovery efforts
We maintain backups but cannot guarantee against all data loss scenarios
Third-party Claims
No liability
Not responsible for claims arising from your use of third-party integrations

Indemnification

You agree to indemnify and hold Fakturify harmless from claims arising from your use of our service, violation of these terms, or infringement of third-party rights.

Your Indemnification Obligations

You agree to protect us from legal claims related to:

  • Your violation of these Terms of Service
  • Content you upload or share through our platform
  • Your violation of applicable laws or regulations
  • Infringement of third-party intellectual property rights
  • Claims from your clients or business partners
  • Your negligent or wrongful acts related to service use

Our Indemnification Obligations

We'll defend you against claims that our service infringes third-party intellectual property rights, subject to:

  • You promptly notify us of any claims
  • You give us control of the defense and settlement
  • You provide reasonable assistance in the defense
  • The claim relates solely to our unmodified service
  • You haven't violated these terms or applicable laws

Governing Law

These Terms are governed by Danish law. Any disputes will be resolved in Danish courts, though we encourage resolving issues through direct communication first.

Jurisdiction Details

Governing Law:Kingdom of Denmark
Court Jurisdiction:Danish Courts
Language:Danish/English
EU Rights:European Union consumer protections apply

Dispute Resolution

Step 1: Direct Contact
Contact hello@fakturify.dk to resolve issues
Step 2: Mediation
Consider alternative dispute resolution
Step 3: Legal Action
Formal legal proceedings if necessary

Changes to Terms

We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices.

How We Handle Updates

  • We'll update the "Last Modified" date at the top of these terms
  • For minor changes, we'll notify you through the platform
  • For material changes, we'll email you at least 30 days in advance
  • Continued use after changes indicates acceptance of new terms
  • You may cancel if you disagree with substantial changes

Contact Us

If you have questions about these Terms of Service or need legal clarification, please don't hesitate to contact us.

Legal & Terms Support

Terms Questions & Legal Support:
hello@fakturify.dk
Response Time:
Within 2 business days

Additional Resources

Help Center:
Visit Help Center
Privacy Policy:
Read Privacy Policy

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