Privacy Policy
We believe in complete transparency about how we collect, use, and protect your personal information. This policy explains our privacy practices in clear, understandable language.
Minimal Data Collection
We only collect data that's essential for providing our invoicing services.
Bank-Level Security
Your data is protected with 256-bit SSL encryption and industry-leading security measures.
Full Control
Access, update, export, or delete your data anytime through your account settings.
Table of Contents
Quick Actions
Overview
Welcome to Fakturify! We're committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our invoicing platform.
This policy applies to all Fakturify services, including our web application, mobile apps, and any related services. By using Fakturify, you agree to the collection and use of information in accordance with this policy.
Contact Information
Data Controller: Fakturify
Location: Denmark
Email: hello@fakturify.dk
Data We Collect
We follow the principle of data minimization, collecting only what's necessary to provide our services effectively.
Account Information
- Name and email address
- Company details (name, address, VAT number)
- Payment information (processed securely by Stripe)
- Profile preferences and settings
Invoice Data
- Client information you add
- Invoice content and line items
- Payment tracking data
- Invoice templates and customizations
Usage Information
- Features you use and how often
- Error logs and performance data
- Device and browser information
- IP address and general location (country level)
- Email tracking data (opens, clicks, delivery status)
- Template usage and interaction patterns
- Analytics and reporting data
How We Use Your Data
We use your personal information only for legitimate business purposes that directly benefit you or are necessary for our service operations.
Service Delivery
Creating and managing your invoices, processing payments, and providing customer support.
Legal Basis: Contractual necessityAccount Management
Managing your account, authentication, and maintaining your preferences and settings.
Legal Basis: Contractual necessityCommunication
Sending service updates, security alerts, and responding to your inquiries.
Legal Basis: Legitimate interestProduct Improvement
Analyzing usage patterns to improve our platform and develop new features.
Legal Basis: Legitimate interestSecurity & Fraud Prevention
Protecting your account and our platform from unauthorized access and fraudulent activity.
Legal Basis: Legitimate interestLegal Compliance
Meeting our legal obligations, including tax reporting and regulatory requirements.
Legal Basis: Legal obligationData Sharing & Third Parties
We work with carefully selected third-party service providers to deliver our services. All partners are bound by strict data protection agreements and are only allowed to process your data for specific purposes.
Supabase
Trusted PartnerStripe
Trusted PartnerStripe Connect
Trusted PartnerVercel
Trusted PartnerResend
Trusted PartnerData Security
We implement industry-leading security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256) using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your data, with all access logged and monitored.
Regular Security Audits
We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
Incident Response
We have a comprehensive incident response plan and will notify you of any security breaches within 72 hours.
Backup & Recovery
Regular encrypted backups ensure your data can be recovered in case of system failures or disasters.
Employee Training
All team members undergo regular security training and sign confidentiality agreements.
Your Privacy Rights
You have comprehensive rights regarding your personal data. We make it easy to exercise these rights through your account settings or by contacting us directly.
Access Your Data
Your RightRequest a copy of all personal data we hold about you in a portable format.
Correct Your Data
Your RightUpdate or correct any inaccurate or incomplete personal information.
Delete Your Data
Your RightRequest deletion of your personal data (subject to legal retention requirements).
Data Portability
Your RightReceive your data in a structured, machine-readable format for transfer to another service.
Restrict Processing
Your RightLimit how we process your personal data in certain circumstances.
Object to Processing
Your RightObject to processing based on legitimate interests, including direct marketing.
Withdraw Consent
Your RightWithdraw consent for any processing that requires it (won't affect past processing).
International Data Transfers
As a global service, we may transfer your data internationally. We ensure all transfers are protected by appropriate safeguards as required by applicable privacy laws.
Data Processing Locations
Transfer Safeguards
- Standard Contractual Clauses (SCCs) with all third-party processors
- EU-US Data Privacy Framework participation where applicable
- Additional technical and organizational measures
- Regular compliance assessments and audits
Children's Privacy
Our service is designed for business use and is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without appropriate parental consent.
If We Discover Child Data
If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers promptly.
If you believe we might have information from or about a child under 16, please contact us immediately athello@fakturify.dk.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Account Information
Invoice Data
Payment Information
Email Tracking Data
Analytics Data
Support Communications
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Handle Updates
- We'll update the "Last Modified" date at the top of this policy
- For minor changes, we'll notify you through the platform
- For material changes, we'll email you at least 30 days in advance
- Continued use of our service after changes constitutes acceptance
Contact Us
We're here to help with any questions or concerns about your privacy. Don't hesitate to reach out using any of the methods below.
Email Support
Within 1 business day
Additional Support
Available in your dashboard
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