Question 1

How quickly can I get started?

Accepted Answer

You can create your account and send your first invoice in under 2 minutes. We auto-detect your company details from your CVR number, so there's minimal setup required.

Question 2

Do I need a credit card to sign up?

Accepted Answer

No. The free plan is completely free — no credit card required, no trial period. You can use Fakturify for as long as you want at no cost. Only upgrade when your business needs it.

Question 3

What currencies are supported?

Accepted Answer

We support 25+ currencies including DKK, EUR, USD, GBP, SEK, and NOK. Exchange rates are updated in real-time, and you can set default currencies per client.

Question 4

Is my data secure?

Accepted Answer

Absolutely. We use bank-level AES-256 encryption, are fully GDPR compliant, and our infrastructure runs on enterprise-grade servers with 99.9% uptime. Your data is backed up daily.

Question 5

How does the AI automation work?

Accepted Answer

Our AI learns from your invoicing history to suggest line items, pricing, and payment terms. It analyzes patterns across your clients and industry to make increasingly accurate recommendations over time.

Question 6

Am I ready for e-invoicing 2026?

Accepted Answer

Yes. Fakturify is fully prepared for Denmark's upcoming e-invoicing mandate under the Bookkeeping Act. We support OIOUBL, Peppol, and NemHandel formats out of the box, so you'll be compliant without extra work.

Question 7

Can I switch from another invoicing tool?

Accepted Answer

Yes, we make migration simple. You can import existing clients and invoices from CSV, or connect directly with popular tools. Our support team can also help with the transition.

Question 8

What support is available?

Accepted Answer

Free plan users get email support. Professional plan users get priority support with faster response times. We also have a growing help center with guides and tutorials.

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